How it Works
Service
Understand the type of clean you need. We offer a wide array of services including general maintenance cleaning, start/end-of-tenancy cleaning, housekeeping, ironing and many others. Please consult our prices list to estimate the total cost and duration of your visit. Our minimum hourly booking requirement is two hours per cleaning pixie per cleaning session between the hours of 6am and 8pm.
Quote
Request a quote by submitting our form. We will be in touch within the next 24 hours to discuss your requirements, book your first clean and connect you with your friendly neighbourhood cleaning pixie.
Once you are all set for your first trial, feel free to liaise directly with your trusted cleaner to manage or cancel your bookings (Terms & Conditions apply).
Preparation
Every little bit helps making domestic cleaning visits more efficient. Tidying around, doing the dishes or even the simplest of task like filling the mop bucket can help your pixie focus on your cleaning priorities right away. Declutter and put away any valuables to make surfaces safe, easily accessible and prevent any accidents. Make sure that your cleaning equipment and supplies are within reach and in good working order.
Introduction
Introduce your home to your new pixie. Be present at the start of your first trial and show your cleaner around. Discuss your priorities, general requirements and any extra tasks to be covered if there's any time left. Introduce your cleaner to your pet/s or if you prefer, lock them in a safe place for the duration of the clean. This will allow your cleaner to be concentrate on the task at hand in safety whereas your pet will not be exposed to potentially harmful substances.
Final Check
Spot check and report any changes. We recommend spot checking at the end of your clean/s to let your pixie know if anything has been missed or if your needs have changed. Any changes of schedule have to be reported. Any changes to the schedule made by the cleaner are not possible without the client’s consent. While we provide basic insurance coverage for clients, the cleaners are self-employed and responsible for the work they perform. Fairify is not liable for any injuries, loss, or damage to property.
Payment
After clean completion, please pay your pixie via preferred method. You will also receive an email invoice with our agency fees at the end of the month. Please check it and make sure that your invoice is accurate before making payment. We accept payment via Paypal, direct debit and bank transfer. If you choose the latter, please notify our team once the payment has been completed so we can properly record it. BACS is king is currently our preferred payment method as transactions made through PayPal or direct debit normally incur additional fees.